Privacy Policy

Last updated: May 15, 2024

This Privacy Policy describes how Mommy Tumbler ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://mommytumbler.com (the "Site") or otherwise interact with us.

1. What Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This may include:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your payments, such as credit card numbers, debit card numbers, or other payment account details. Please note that we do not directly store full payment card details; these are processed by secure third-party payment processors.
• Order Information: Details about the products you purchase, order history, and preferences.
• Account Information: If you create an account with us, we collect your username and password.
• Device and Usage Information: Your IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, referring URLs, and other diagnostic data.
• Location Information: General location data derived from your IP address.

2. How Data is Collected

We collect data through various methods:

• Direct Interactions: When you provide it to us directly, such as when you create an account, place an order, subscribe to our newsletter, fill out forms, or contact customer support.
• Automated Technologies: As you navigate through the Site, we may use cookies, web beacons, pixels, and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns.
• Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and advertising partners.

3. Purpose of Data Collection

We use the collected data for various purposes, including:

• Order Fulfillment: To process and fulfill your orders, including shipping products and sending order confirmations.
• Customer Service: To provide customer support, respond to your inquiries, and manage your account.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about our products and services, where you have opted in to receive such communications.
• Personalization: To personalize your experience on our Site and recommend products that may be of interest to you.
• Analytics and Improvement: To analyze how our Site is used, monitor its performance, and improve our products, services, and user experience.
• Advertising: To deliver targeted advertisements to you on our Site and third-party platforms.
• Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and to protect the security of our Site and users.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal information with third parties to help us provide our services and fulfill our purposes, as described above. These third parties include:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your payments. They receive your payment information directly.
• Shipping Carriers: Such as USPS, UPS, FedEx, or DHL, to deliver your orders. They receive your name, shipping address, and contact information.
• Analytics Providers: Such as Google Analytics, to understand how customers use the Site. Google Analytics collects data about your device and usage. You can learn more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads, to deliver targeted advertising. These platforms may use tracking pixels and cookies to collect data about your browsing behavior on our Site.
• Email Marketing Services: To send you newsletters and promotional emails.
• Customer Support Platforms: To manage and respond to your inquiries.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

What are Cookies?

Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
• Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.
• Functional Cookies: Enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: May be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

For example, we retain order information for a minimum of 7 years for tax and accounting purposes. Account information is retained as long as your account is active.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Correction (Rectification): You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion (Erasure): You have the right to request that we erase your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.

To exercise any of these rights, please contact us at support@mommytumbler.com.

California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared or sold.
• The right to delete personal information held by businesses.
• The right to opt-out of the sale of personal information.
• The right to non-discrimination for exercising your CCPA rights.

We do not sell personal information in the traditional sense. However, some sharing of data with third-party advertising partners may be considered a "sale" under CCPA. You can opt-out of such sharing by contacting us or using available cookie consent tools.

European Economic Area (EEA) Residents (GDPR)

If you are a resident of the EEA, you have the rights outlined above under the General Data Protection Regulation (GDPR). You also have the right to lodge a complaint with a supervisory authority.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@mommytumbler.com

Website: https://mommytumbler.com

10. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.